The Federal Communications Commission is now looking into new rules that would create privacy protections for cellphone users, but the companies that provide cellular service say that this type of rule would be unnecessary.
CTIA, the industry trade group, warned the FCC that it should not try to restrict the use of tools that collect data on how its customers use their phones, according to a report information the political news site The Hill
. These programs, such as the popular Carrier IQ software, collects data that can then be analyzed to determine how well phones and networks perform.
"Such rules are unnecessary and would actually harm consumers by hamstringing providers in their ability to improve service quality, especially in these times of wireless spectrum capacity constraints," the group wrote in a filing with the FCC, according to the site.Eduard Goodman
, chief privacy officer for Identity Theft
911, writes regularly about the ways companies' privacy policies affect consumers and what they might be able to do to increase their protection.
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